Payment Policy

Payment Policy

This page explains how payments are handled on neosunglasses.co.uk.

Accepted Payment Methods

We accept the following secure payment methods at checkout:

  • Credit and debit cards (Visa, Mastercard, and other major cards)
  • PayPal
  • Apple Pay
  • Google Pay
  • Stripe-powered secure card payments

Currency

All prices and transactions are in GBP (£).

Secure Payment Processing

Your payment details are processed through a secure, encrypted connection. Neo Sunglasses does not store your full card details.

Charge Timing

Your payment method is charged at the time of purchase, once your order is confirmed.

Refunds

Refunds for eligible returns are issued to the original payment method within 7 business days of us receiving and inspecting the return. For full details, see our Refund & Return Policy.

Failed Payments

If your payment fails at checkout, your order will not be processed. Please check your card details or try an alternative payment method. For further assistance, contact support@neosunglasses.co.uk.